Get in Touch
Have a question, feedback, or need help with Selectly? We're here for you. Whether you have a billing question, a feature request, a bug to report, or just want to know more about the platform, we respond to every message typically within 24 hours on business days.
Our support team covers everything from plan guidance and technical issues through to account access and subscription changes. For account-related matters, please include your registered email address in your message so we can locate your account quickly and provide a faster resolution.
Contact Methods
- Email: support@selectlyai.com — best for detailed questions and account matters
- Response time: Typically within 24 hours on business days
- Live chat: Available via the chat icon on the site during business hours for quick questions
What We Can Help With
- General enquiries — Questions about how Selectly works, what tools are included, or whether it's right for your situation.
- Billing and subscriptions — Questions about your plan, charges, upgrading or downgrading, or cancelling your subscription. We can also assist with invoice requests and payment method changes.
- Technical support — If something isn't working as expected or you're getting an error, let us know and we'll investigate promptly.
- Feature requests — We actively listen to user feedback. If there's a tool or feature you'd like to see, we want to hear about it.
- Account issues — Problems with login, password reset, email verification, or account access.
Before You Contact Us
Many common questions are answered in our FAQ. Check there first — you may find your answer immediately without waiting for a response. Our FAQ covers plan comparisons, tool guides, government application support, and common technical questions.
Trouble signing in? You can reset your password at any time without contacting support.